Service / Frames & springs
Support you can feel.
Loose joints, damaged frames and failed seat support can affect both comfort and use. Encore evaluates the underlying structure to determine what needs reinforcement, replacement or repair.
How we can help
- Broken or loose furniture frame components
- Sagging seats and support problems
- No-sag springs, webbing and spring attachments
- Selected 8-way hand-tied spring systems
Service is subject to condition, parts availability, location and the confirmed work scope.
Request this service ↗Look beyond the symptom
A sagging cushion may be caused by foam, springs, webbing or the frame beneath it. Inspection helps separate those causes.
Review repairability
The construction, access and extent of damage determine the repair options. We explain limitations before proceeding.
Stop using unstable seating
If a frame is broken or a mechanism binds, stop using the affected piece until it can be assessed. Send photos without dismantling it yourself.
Prepare for your request
Send a full view of the furniture, close-ups of the concern, your service ZIP code and the manufacturer label. For powered furniture, include the model number and a description of what still works.
View the photo checklist ↗