Service / Inspections & parts installation
Clear findings. Practical next steps.
Encore supports furniture owners and industry partners with inspections, damage assessments, parts installation and field-service documentation. An inspection establishes the condition and helps the authorizing party decide what follows.
How we can help
- Furniture condition and damage assessments
- Retailer and manufacturer service visits
- Approved replacement-parts installation
- Assembly, setup and follow-up service
Service is subject to condition, parts availability, location and the confirmed work scope.
Request this service ↗Provide the assignment
Send the work order, customer contact, location, product information and approved scope. Include claim details when applicable.
Document the condition
Service findings can include observed damage, relevant photos and the work performed. An inspection does not itself approve a claim.
Complete the next step
Parts orders, repair authorization or a follow-up visit may be required. The responsible manufacturer or administrator determines coverage.
Prepare for your request
Send a full view of the furniture, close-ups of the concern, your service ZIP code and the manufacturer label. For powered furniture, include the model number and a description of what still works.
View the photo checklist ↗