Service / Massage-chair service
Technical care for complex comfort.
Massage chairs combine motion systems, controls and multiple components. Encore offers service assessment, manufacturer-directed troubleshooting and approved parts installation for assigned or accepted massage-chair service requests.
How we can help
- Manufacturer and service-network work orders
- Power, control and motion symptom assessment
- Approved component replacement and installation
- Assembly, setup and service documentation
Service is subject to condition, parts availability, location and the confirmed work scope.
Request this service ↗Start with the model
Provide the brand, model, serial number, error message and a short explanation of the affected function. A photo of the controller display can be useful.
Confirm authorization
For warranty work, obtain the manufacturer or administrator’s service authorization. Accepted brands, models and repair scope depend on the assignment and available support.
Coordinate the visit
We confirm coverage, approved parts and access requirements. We do not promise universal brand support or a repair outcome before assessment.
Prepare for your request
Send a full view of the furniture, close-ups of the concern, your service ZIP code and the manufacturer label. For powered furniture, include the model number and a description of what still works.
View the photo checklist ↗